Contact
Goldex Casino support can help with account queries, payments, bonuses and technical issues.
Customer support accepts enquiries and complaints by email.
Live chat · 24/7
Casino live chat is available around the clock.
Account or game round enquiries
Using the email address registered to your account helps support identify the correct account. For issues with a game round, include a short description, the game name, the time and the round ID. Never include passwords in a support message.
Complaints
Complaints must be submitted by the account holder. If support cannot resolve the issue directly, it will be escalated internally.